Cancellation/Refund Policy

Cancellation/Refund Policy

At GoPest, we strive to provide high-quality services and products. Our cancellation and refund policy outlines the terms under which cancellations and refunds are processed.

1. Service Cancellations

• Cancellation Request: Cancellations for scheduled pest control services must be requested at least 24 hours before the appointment to avoid any cancellation fees.
• Fees: A cancellation fee may apply if the request is made within 24 hours of the scheduled appointment.

2. Product Returns

• Return Eligibility: Products can be returned within 14 days of receipt if they are unused and in their original packaging.
• Refund Process: Refunds will be processed to the original payment method once the returned product is received and inspected.

3. Refunds

• Service Refunds: Refunds for services will be considered on a case-by-case basis. Please contact us to discuss any issues or concerns.
• Product Refunds: Refunds for eligible products will be processed within 7-10 business days after receipt of the returned item.

4. Non-Refundable Items

• Exceptions: Certain services or products may be non-refundable, as specified at the time of purchase.

5. Contact Us

• Requests: To request a cancellation or refund, please contact us with your order details and reason for the request.

For further information or assistance regarding our cancellation and refund policy, please contact us.